Frequently Asked Questions
How do I receive a price quote for my event?
Simply fill out a Request Form on the website and a representative from Di Xtreme Entertainment will contact you within 24 hours with an introductory call. The introductory call will assist us to better serve you in submitting a proposal quote for your event.
What is DiXtreme Entertainment booking process?
After receiving your initial inquiry, an introductory call is made to confirm all details submitted. We will submit a proposal quote based on the information provided in a PDF file by email with return instructions. You will have up to 5 days to accept the proposal and return to our office. Once a proposal is accepted, we will issue to our client a welcome packet, which will include a step-by-step description of our process along with the event Contract/Rider to the responsible party by email in a PDF file with return instructions. You will have up to 7 days to print, sign, and return the contract to our office, along with a 50% deposit. You may pay the deposit by cashier check or credit card. There is a 3.5% service charge on all credit card payments. Our bank wire information is also available upon request.
What is the difference between a Proposal Bid & a Contract/Rider?
A proposal bid is an executed plan submitted for consideration or discussion of business based upon the Inquirer request. A contract/rider is a non-negotiable agreement between two parties, with specific terms, creating an obligation to perform (or not perform) necessary duties. A rider is a list of what the performers require to perform or make an appearance. The rider will always be attached to the contract and will include everything from the number of flights, to the sound requirements, to the type of food, and beverages that they require.
How do I confirm a date?
Once the proposal is accepted by the client, we will tentatively “RESERVE” the date. You have up to 7 days after your contract is issued to return the contract/rider signed and dated, along with a 50% deposit to confirm the date. Once your deposit is received, we will “CONFIRM” your date. However, if your deposit is not received within 7 days, it may be reserved to another client.
Is the deposit refundable?
Unfortunately, the deposits are non-refundable, however we will work with you to accommodate your schedule needs. If cancellation by the Client occurs within 60 days or less prior to the event date, the full contracted amount is due.
When is the balance of the contract due?
A second deposit of 25% of the remaining balance of all contracts for local or regional acts are due 10 days prior to your event date. The remaining 25% balance is due at the time DiXtreme Entertainment arrives at the specified location to set up for performance. Balance must be paid in full before setup and/or entertainment begins.
How long does the band play?
Typically, the band will perform a minimum 45 to 60-minute performance up to 4 ½ hour time frame. Breaks can be customized to fit your specific schedule. Our Music Event Specialist will assist you with all the details.
Does the band provide breaks?
Yes, all bands are required to take a break and will provide recorded music during their breaks. You are welcome to provide your own iPod, iPad, or music device.
Can the band play continuously without breaks?
Yes, a band can play continuously without a break when the performance time frame is a minimum of 60-minutes up to 1 ½ hours. If the client requests for the performers or band to perform a continuous music performance without a break, we are more than welcome to accommodate for an additional fee.
Are there any additional fees or does sales tax apply?
No, state sales tax does not apply to live performances and there are no other fees. Hotel accommodations and meals may be required on some performances. Your contract will address those specific requirements.
Can the band play longer than 4 hours?
Yes, there is an hourly over-time rate and a per song rate specified in the contract for any time after the maximum performance time.
What genre of music does Di Xtreme Show Band play?
Our bands can perform a wide variety of styles, including R&B, Top 40, Rock, Hip Hop, Oldies, Jazz, Standards, Disco, Funk, Soul, Pop, and more (from the classic sounds of the 60's to today's current top hits). We will play your favorite dance tunes from all decades including current top 40 hits and fulfill all special requests for your event.
Where can I find a Song List for DiXtreme show band?
We have an extensive repertoire from varies genre of music and will issue our complete song list to you after the acceptance of the initial proposal, prior to the signing of the contract. Our song list is designed to show the style and range of music ours bands typically performs. The song list is NOT published on this website, due to a constant update to our already comprehensive list; however, DiXtreme Entertainment Performer’s is NOT exclusively limited to the material provided. Please check with a DiXtreme Representative if you have a specific song request that is not included on the band’s song list.
Will the band make announcements?
Yes, upon request, our band will emcee the evening and make any announcements such as; presentations and introductions. We will work closely with you and/or your event coordinators to make sure we are accommodating all your needs.
Will DiXtreme Entertainment supply all their equipment?
Yes, we are 100% self-contained and provide all production elements needed to perform. This includes all instruments (backline), sound, monitors, mics and basic stage lights. EXCEPTION: If our performers and/or show bands are traveling by air we will provide a complete Rider of all required equipment.
Will DiXtreme provide a stage? Does the band require a stage?
No, we do not provide staging. It is the responsibility of the Client to provide the recommended stage size for our bands. However, a stage is not required if the performance area is clean, level, dry, covered and protected from all-weather elements.
What is the typical stage size or how much room will a band need?
This depends upon the type of band you have reserved. A typical 5 to 8-piece band would perform on a 16 ft. deep x 18 ft. wide stage. A band greater than an 8-piece band would perform on a 16 ft. deep x 20 ft. wide stage up to a 16 ft. deep x 24 ft. wide stage. Your contract will specifically address the recommended stage size for your band based upon your need.
How much power does a band require?
Typically, our show bands will require up to 4 separate and dedicated 20 amp / 110-volt circuits for their use exclusively. That is one circuit for their backline gear, one to two circuit for the sound system, and one circuit for the lighting system. Some larger bands will require more circuits. Your contract will specifically address the power requirements for the band.
What is the weather policy?
Outdoor Events – Performers reserve the right to refuse to perform outdoors if there is a high percentage of inclement weather or below 55 degrees Fahrenheit. Inclement weather or the imminent threat thereof rendering outdoor performances impossible, infeasible or unsafe shall be deemed a force majeure event. Rain or shine, the Artist performance area must be protected from all outdoor elements, covered, level, clean and dry.
The Client will assume responsibility for the risks involved to an outdoor event without an alternate indoor facility. For safety purposes, the performers will not be obligated to perform on wet or damp surfaces or under conditions where precipitation poses a safety threat to the musicians, road crew, or their equipment. For health reasons, the Artists, Performers, & Show Bands will not be obligated to perform in an outdoor environment where the temperature is less than 55 degrees Fahrenheit.
Upon arrival of the Performers, Road Crew, or equipment, the Client will determine where the performers should set up their equipment. Should conditions change or become unacceptable, as defined above, after the Performers have begun to set up, the client is obligated to pay the Performers. The Performers will not begin to set up more than once as they are not obligated to set up a second time. Should the Presenter decide to utilize an alternative indoor location in anticipation of inclement weather and the inclement weather conditions fail to materialize, the Performers are not obligated to set up the equipment a second time. The purpose of this clause is to inform the Clients of the risk and obligations of sponsoring an outdoor event and to clarify the provisions involved with the primary problems of outdoor events: inclement weather and unsafe staging area.
What is a Force Majeure event?
A “Force Majeure Event” is defined as one or more of the following causes which renders performance impossible, impracticable, or unsafe: death, illness of, or injury to a Performer or a member of Performer’s immediate family, any of the Performer’s musicians, or DiXtreme Entertainment key personnel; theft, loss, destruction, or breakdown of instruments or equipment owned or leased by DiXtreme or Performer; fire; threat(s) or act(s) of terrorism; riot(s) or other form(s) of civil disorder in, around, or near the Performance(s) venue; strike, lockout, or other forms of labor difficulties; any act, order, rule, or regulation of any court, government agency, or public authority; act of God; absence of power or other essential services; failure of technical facilities; failure or delay of transportation not within DiXtremes’ Performers reasonable control; inclement weather; and/or any similar or dissimilar cause beyond the Performer’s, DiXtreme’s or Client’s reasonable control. b.) If a Force Majeure Event occurs, the parties’ respective obligations hereunder will be excused fully, without any additional obligation and each of the parties shall bear its own costs incurred in connection with this Agreement. c.) Notwithstanding the foregoing, if Performers is ready and willing to perform, CLIENT will pay DiXtreme Entertainment the full amount of the guarantee set forth in this Agreement.